Once you have created a My Prime account, you are able to manage or amend your PrimeLocation account login details from our website. Any changes will take effect immediately.
During your registration, this was conducted via secure servers. We take online security and your privacy very seriously, and use encryption to make sure your personal details are secure, in accordance with industry best practice. We also don't share your email address or any other personal details with third parties.
To manage your My Prime account:
- Visit www.primelocation.com
- Click Sign in/Register
- Enter your login credentials and click Sign in
- Either hover over My Prime and click Edit my profile, or, click My Prime and click Edit profile
- Click the My Profile tab
- On the My Details tab, you can change your:
- Contact name
- Telephone number
- Postcode
- Buying / Moving Preferences
- If you make any changes, click Update profile
- Click on the Change password tab to change your My Prime password
- Type in your Current password and then enter your New password, and then re-type it to confirm it
- Once you make your changes, click Change password
- Click on the Change email tab to change the email address associated with your My Prime account
- Type in your New email address and then click Change email address
Note
For more information on our Privacy Policy, click here
To manage your My Prime account:
- Open the PrimeLocation Android App
- Tap Sign in/Register
- Enter your login credentials and tap Sign in
- Tap the Menu icon
- Tap My Prime
- Tap My profile
- Within the My details section, you can change your:
- Contact name
- Telephone number
- Postcode
- Buying / Moving Preferences
- If you make any changes, scroll down and tap Update profile
In order to change your password:
- Tap the Menu icon
- Tap My Prime
- Tap Change password to change your PrimeLocation password
- Type in your Current password and then enter your New password, and then re-type it to confirm it
- Once you make your changes, tap Change password
In order to change your email:
- Tap the Menu icon
- Tap My Prime
- Tap Change email to change the email address associated with your PrimeLocation account
- Type in your New email address and then tap Change email address
Note
For more information on our Privacy Policy, click here
To manage your My Prime account:
- Open the PrimeLocation iOS App
- Tap Sign in/Register
- Enter your login credentials and tap Sign in
- Tap the Menu icon
- Tap My Prime
- Tap My profile
- Within the My details section, you can change your:
- Contact name
- Telephone number
- Postcode
- Buying / Moving Preferences
- If you make any changes, scroll down and tap Update profile
In order to change your password:
- Tap the Menu icon
- Tap My Prime
- Tap Change password to change your PrimeLocation password
- Type in your Current password and then enter your New password, and then re-type it to confirm it
- Once you make your changes, tap Change password
In order to change your email:
- Tap the Menu icon
- Tap My Prime
- Tap Change email to change the email address associated with your PrimeLocation account
- Type in your New email address and then tap Change email address
Note
For more information on our Privacy Policy, click here